MAESTRO Turkish Designer Rugs OL430A ROSE BURGUNDY size 300*400

SHIPPING AND RETURNS

At Seejadcom, customer satisfaction is our highest priority. We are committed to providing you with a convenient and exceptional shopping experience.

RETURN AND EXCHANGE POLICY

If you change your mind about your purchase, you may request a return or exchange within 15 days of receiving your order, provided that the product meets the return conditions below.

HOW TO REQUEST A RETURN OR EXCHANGE

To submit a return or exchange request, please provide your order number, the reason for the return, and your contact information. Our customer service team will contact you to arrange the next steps.

You can contact us through:

• Phone: 0541111884
• Phone: 0504439861
• Email: seejadcom@gmail.com

RETURN CONDITIONS

Products must be returned in their original condition and packaging, unused and with all original accessories.

• The original invoice must be included with the returned product.
• Products damaged through customer misuse are not eligible for return.
• Used carpets are not eligible for return.
• Carpets that have been cut are not eligible for return.
• Carpets that have been washed are not eligible for return.
• Products clearly marked as non-returnable are not eligible for return or exchange.

DAMAGED OR DEFECTIVE PRODUCTS

If the product you received is damaged, defective, or significantly different from its description on the website, please contact us as soon as possible.

Damaged products must be reported within 3 to 7 days of receiving the order. We may request photos of the product to assess the issue before arranging a return.

REFUNDS

Once we receive the returned product, it will be inspected. If the return is approved, the applicable refund will be processed according to the payment method and return conditions.

RETURN SHIPPING COSTS

For returns due to a change of mind, the customer is responsible for the applicable return shipping costs. If the product is damaged, defective, or incorrectly described, the applicable shipping costs will be handled according to the return case.

RETURN PICKUP

After your return request is approved, our team will coordinate the pickup time with you. Pickup times are determined by our customer service and logistics team.

IMPORTANT

Seejadcom reserves the right to refuse a return or exchange if the product does not meet the applicable return conditions. We may also request photographs of the product before approving the return.

For assistance with your return or exchange, please contact our customer service team: 0541111884 or 0504439861, or email us at seejadcom@gmail.com.